FAQ

How can I issue a license code?

The setting of Users and issuance of license code can only be performed by the vehicle owner.

Tap "DETAILS" and then tap "Users +".

Set the services you want to grant to the user, and then tap "Issue code".

Please check What's LEXUS CONNECT for details of Optional Services.

Please share the generated License Code by email or QR code.

<If you want to share the license code by email>
i.  Tap "Send by email".
ii. An email with a URL will be automatically shown, you may then send it to the person who you want to share the vehicle's Connected Service with.

<If you want the user to scan the license code>
i. Request that the user who you want to share the vehicle with open the LEXUS CONNECT app on their device.

A. They must then tap "Register" if the user have never used the app.

A


If the user has already used the app, login to the app and open the license code input page from the page B or C below.

B         C

ii. Input the License Code or scan the QR code.

Registration process for non-owners
If you don't have the LEXUS CONNECT app, click here.

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